- Go into application as the SYSADMIN user
- Responsibility : Workflow Administrator Web application -->Oracle Application Manager --> Workflow Manager
- Select 'Notification Mailers' icon.
- Check if 'Workflow Notification Mailer' is running. If yes, then choose 'Stop ' from LOV on right hand side.
- Select 'Edit' -->Advance edit button.
- Click on 'Next' until you reach Step 4 Message Generation and Look for 'Send e-mails for canceled notifications' (SEND_CANCELED_EMAIL)and uncheck the box to disable.
- Save and Finish.
- Bounce the mailer via the following steps:
i) Stop Notification Mailer
ii) Stop All for:
Workflow Mailer Service
Workflow Web Service
Workflow Listener Service
iii) Start All for:
Workflow Mailer Service
Workflow Web Service
Workflow Listener Service
iv) Start Notification Mailer